Facebook and other apps owned by the social media giant were down for a significant number of users on Monday.
Hundreds of thousands of users trying to access Facebook, WhatsApp, Instagram and Facebook Messenger have reported outages, according to Downdetector.
A post on Facebook’s Twitter account acknowledged the problems. “We are aware that some people have difficulty accessing our applications and products. We are working to get things back to normal as quickly as possible and apologize for any inconvenience. “
John Graham-Cumming, chief technology officer at cybersecurity firm Cloudflare, said in a Twitter post that Facebook and related properties “have disappeared from the Internet in a flurry of BGP updates.”
Facebook representatives did not respond to a request for comment on Monday.
On WhatsApp’s Twitter account, the company posted: “We are aware that some people are currently having issues with WhatsApp. We are working to get things back to normal and will send you an update here as soon as possible. Thank you for your patience!”
A Twitter account for Instagram posted the message: “Instagram and its friends are having a bit of a hard time right now, and you might be having trouble using them. Be indulgent with us, we are there! #instagramdown.
The main Instagram and WhatsApp pages on a desktop browser app displayed a “Server Error 5xx” message on a white screen. The main Facebook page showed the message “Sorry, something went wrong. We are working on it and will fix it ASAP.
Messages sent through the WhatsApp mobile app and Facebook Messenger didn’t seem to get through until Monday.
In Facebook’s last quarterly earnings call in July, the company reported 1.91 billion daily active users on its flagship social media network. The company has not released figures for WhatsApp, Instagram and Messenger.
At the height of the outage at 11:52 a.m. ET on Monday, 125,375 users reported an issue with Facebook, according to Downdetector. As of 12:55 p.m. ET, nearly 70,000 users reported an issue with the platform.
The outage comes a day after a blockbuster 60-minute report revealing a whistleblower accusing Facebook of dismantling safeguards protecting the public good.
Facebook stock was down more than 5% on Monday afternoon.