How To Easily Fix Roku 011 and 016 Errors


Here is a guide on how to fix error codes 011 and 016 on Roku. Roku is a popular streaming service for streaming entertainment content and watching your favorite movies, web series, TV shows, and other videos. Although most of the time it provides error free experience, users have also encountered errors on Roku. Two of these errors include error codes 011 and 016. What are these Roku errors and how can you fix them? To find out, keep following this guide as we have discussed these two error codes in detail. Let’s check!

What is Roku Error 011

Another Roku error code that some users have come across is error code 011. It’s mostly triggered during the initial setup process when Roku automatically downloads and installs the latest software. This error generates the “Unable to update software“Error message with error code 011. Now it basically means that your Roku device is failing to connect to the Roku software update server and therefore is unable to install updates software updates for you.

Now if you are also having the same problem, this article is your stop. Here, we are going to share some useful methods that you can try to fix Roku error code 011. Now let’s move on to the solutions.

How To Fix Roku Error Code 011

Here are the methods you can try to fix error code 011 on Roku:

  1. Wait a bit and try again.
  2. Make sure you are connected to a stable internet connection.
  3. Contact the Roku support team.

Now, let’s explain the above methods.

1]Wait a bit and try again

If you are having trouble installing software updates on your Roku device and you get error code 011, it could very likely be that there is a temporary server issue. In this case, you can wait a while and try to download the software updates after a few minutes. in the meantime, make sure that there are no service outages or other server issues on the Roku side.

If you have repeatedly tried to update the software and still get the same error, skip to the next fix.

2]Make sure you are connected to a stable internet connection

You should also make sure that you are connected to an active and stable internet connection to download software updates. In case the Roku device has detected that you are no longer connected to the internet, it will display an error message and ask you to reconnect to your home network. Do this and check if you can download and install the software updates without the error code 011.

3]Contact the Roku support team

If nothing works, you can try contacting the Roku support team. They will help you resolve this error code and fix it for you. If there are server issues, they alert you and let you know. If indeed the server is down, there is nothing you can do about it. Wait until Roku services are back online, then try installing software updates again without this error code.

Read: Fix Roku Error Codes 009 and 001 Effortlessly

What is error 016 on my Roku?

Another Roku error code that we are going to discuss in this article is error code 016. This error code is triggered when streaming a streaming service or video on Roku. This basically means that there is a connection issue between your Roku device and the Roku servers. This error displays the following error message followed by error code 016:

Not connected to the Internet
Your Roku player is not currently connected to the internet.

Now, if you are facing this particular error on Roku, here are some of the fixes that you can check out. But, before that, let’s try to figure out what exactly is causing this error.

What are the reasons for error code 016 on Roku?

The main reasons for error code 016 on Roku are:

  • The most common reason for this error is internet connection issues. If you are not connected to a stable internet or there are connection / disconnection issues, you may encounter the error. Also make sure you have a high speed internet connection to stream quality content.
  • Another reason for this error can be the DNS cache issue. You might come across this error code on Roku in case there is a bloated old and corrupt DNS cache on your router.
  • If you are experiencing this error on a certain channel, there may also be some channel support issues causing this error.

Now that you know the scenarios that trigger error code 016 on Roku, let’s discuss the fixes to fix it.

See: How to Fix Roku Error Code 014.30 Effortlessly

How to fix Roku error code 016?

Here are the main solutions to fix error code 016 on Roku:

  1. Check your internet connection.
  2. Power cycle your router.
  3. Configure a new connection.
  4. Contact Roku Support.

Now let’s detail the fixes above.

1]Check your Internet connection

First, check whether you are connected to a suitable internet connection or not. Also, make sure that your internet bandwidth is good enough to stream content on Roku. If not, you can try upgrading your internet plan or switching to a high-speed network.

2]Power cycle your router

If the corrupted DNS cache on your router is causing this error on Roku, you can power cycle your network device. This will clear the old cache and help you fix the problem. Here are the steps to power cycle your router:

  1. First, turn off your Roku device and your TV.
  2. Then unplug your router, TV, and Roku device one by one.
  3. After that, wait at least 20 seconds and let all devices turn off completely.
  4. Now plug in each device one by one and restart them.
  5. Finally, check if you can stream videos to Roku without the error code 016.

If that doesn’t help, you can try the next method to fix this error.

3]Configure a new connection

You can also try to set up a new internet connection in case the SSID or password of your internet connection is not registered correctly. It might help you solve the problem. To do this, here are the steps to follow:

  1. First, press the Home on your remote control and choose the Network option.
  2. Now click on the Configure a new connection option.
  3. Then press the Wireless button.
  4. Then highlight your active internet connection and enter the login ID, i.e. the corresponding password.
  5. Let the connection establish properly and when done, see if the error is resolved or not.

4]Contact Roku support

Well if nothing works for you this is the last resort you can try. Just contact the Roku support team and hopefully they will assist and help you resolve this error.

What is error code 003 on Roku?

Roku error code 003 occurs when trying to update Roku apps. This error can be corrected by switching to TKIP or by using a wired network. We have discussed this Roku error code 003 in detail.

That’s it!

Now read:

How to fix Roku errors 011 and 016


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