Sentry Capabilities Help Business Teams Reduce Risk and Management Overhead

Sentry announced new features that reduce management overhead and speed up problem response times for enterprise development teams. With percentage-based alerts, code owners for GitHub and GitLab, team and personal notifications in Slack, and SCIM support for Okta, teams can find the right people at the right time to solve the right problems. , streamline workflows and improve developer efficiency.

Excessive time spent managing and maintaining code is the reason most developers spend less than a third of their time writing code. Engineering leaders for large mobile, desktop, and web applications build and maintain multiple teams with rapidly evolving code bases, often using multiple frontend and backend languages ​​and frameworks.

Teams frequently operate in silos and navigate the deluge of alerts generated across projects, leaving managers to spend considerable time sifting through the noise, manually prioritizing the most critical issues and assigning them to the appropriate developer. who may not have access to the correct cross -Team platform to resolve these issues. New features in Sentry help extend code observability to all application development teams so businesses can scale faster with less risk and lower operational overheads.

“Successful teams innovate quickly to deliver a great product experience, resulting in more and more code changes. Getting to the bottom of the problem is figuring out who is behind the code, which is central to our goal of accelerating actionable resolution, ”said Milin Desai, CEO of Sentry. “Building deeper workflows in GitHub, Slack, and Okta allows developers to quickly see the issues that matter and resolve them faster so they can get back to writing code that delivers business value. “

New features in Sentry allow business teams to:

  • See the issues that matter with percentage-based alerts. Teams can identify and prioritize issues based on impact on users by setting alerts when an issue exceeds a certain percentage of user sessions within a specified time period. For businesses with variable or seasonal usage, count-based alerts can lead to noisier environments. Percentage-based alerts reduce noise by adapting to changes in application usage so teams can quickly identify the right problem at the right time.
  • Resolve issues faster with code owners and Slack notifications. Managers and product owners can save time attributing issues by integrating directly with the CODEOWNERS file in GitHub or GitLab. Teams can automatically route error notifications to the right person or team without additional configuration. Once configured, alerts go directly to the relevant person or team who owns the code with personal and team notifications in Slack, reducing notification fatigue, speeding up response time, and avoiding issues. missed.
  • Automate Sentry Access with SCIM support for Okta. Managers and IT departments can automatically provision and deprovision users and teams directly through Okta. SCIM streamlines user provisioning tasks while reducing security risks so engineers can get up and running quickly with the tools they need.

“We’re excited to expand our integration with Sentry, where issues can now be sent directly to the right person or team in Slack. Engineering teams only get the notifications they need, so they experience less noise and can act faster, ”said Bear Douglas, director of developer relations, Slack.

“For my team, I try to automate and streamline a lot of our internal processes. However, because we have a monolithic architecture, when there are alerts, the precise attribution of issues and their triage can be very manual. Using Sentry’s code owner integration with GitHub streamlined our workflow by automatically assigning issues to the right team without requiring me to do a lot of manual sorting, ”said Can Zhang, Head of engineering at Nextdoor.

“Sentry’s integration with code owners at GitHub has streamlined the way we assign issues to our developers and empowered our Scrum teams. Previously, we had a build-up of unassigned issues taking 15-20 minutes for our core developers several times a week to assign and manage them. Now, with Sentry Code Owners, issues are assigned instantly, removing those tasks from our lead developer workload and allowing our teams to self-manage. Ultimately, we resolve issues faster and keep our error rates low, ”said Jenny Gray, Senior Director of Application Development, Power Home Remodeling.

These new capabilities build on Sentry’s ecosystem support and analytics features that development teams need to evolve their code observability practices and effectively manage the code health of front-end applications. end to the back-end. Other recently released corporate features include customizable dashboards and updates to its Jira and Azure DevOps integrations.

Serving more than 75,000 organizations worldwide, Sentry is redefining application monitoring to make it faster, easier and more cost-effective for developers to keep their digital applications and services performing flawlessly across all platforms, with just a few lines of code.

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