Valorant Network troubleshooting utility released


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Photo Courtesy of Riot Games

Riot Games released a Valorant Network troubleshooting guide on December 2. This guide will help players understand what is wrong with their game and how to fix it. Some issues which have been noticed by gamers are high average ping, low frame rate per second (FPS), low server FPS, and network issues. Fortunately, this guide covers all of these issues and possible ways to fix them to hopefully get a better gaming experience.

Here’s a breakdown of everything in the guide, by Riot Games:

Indicators of instability

Before a player can even fix their game, they must be able to diagnose the problem using the instability indicators.

Instability Indicators are visual icons that can help the player understand the state of their network and game.

Located in the top right corner, it’s also accessible through Settings, going to General, then Other. In the “Other” tab, you can find an option for instability indicators.

If a player’s indicators appear, then that indicator has two thresholds: warning and critical.

Warning thresholds indicate that at some point the gameplay may start to degrade, while critical thresholds indicate that the game is about to become unplayable.

If these indicators persist for long periods of time, it’s time to diagnose what exactly the problem is. Enable performance statistics or graph views for more detailed diagnostic information by going to Settings, Video, then Statistics. Under Statistics, the player can see if there is an issue with the network connection or the performance of the game client.

Medium high ping

This indicates that the round trip time for transferring data between the client and the server has exceeded ideal conditions.

Warning: The player will begin to have a later view of the world, increasing the viewer’s advantage and the risk that player shots will fall on death.

Criticism: Round Trip Time Approaches “Unplayable” Range

Troubleshooting tips:

  1. Restart the router and all network devices
  2. Try to switch to a wired connection if possible
  3. Check the ping to other internet sources
  4. Use Tracert to get network logs for diagnostic
  5. Contact the ISP with details

Low client FPS

This indicates that the player’s game frame rate is reduced.

Warning: The player will start to see lost images occasionally.

Critical: The player will begin to see a significant reduction in frame rate. The game will appear disjointed and jump from frame to frame.

Troubleshooting tips:

The cause of the low client frame rate varies from machine to machine.

  1. Try to close all other running apps
  2. If that doesn’t help, determine if GPU or CPU related by using Valorant’s built-in performance graphics under Settings> Video> Statistics to help you figure this out.
  3. Lower graphics quality settings
  4. Additionally, try turning off: Enhance Clarity, Experimental Sharpness, Bloom, Distortion, and Drop Shadows.

Low server FPS

This indicates that the server’s game frame rate is reduced, potentially impacting all logged-in players in the game. Actions processed by the server may result in strange or corrected game behavior.

Warning: The player will begin to see inconsistencies between the player’s actions and the way the server resolves them.

Critical: The player will begin to see a severe level of inconsistent game behavior, such as server movement fixes.

This issue is caused by Riot Games, and only with time and more updates to support 128 tick rate for live games.

Network problem

This indicator appears when network issues start to impact the game (degradation of player movement or input processing). This is most often triggered by constant high rates of packet loss or brief disconnections.

Warning: Players may move erratically, or player actions may be delayed or ignored on the server.

Critical: Players experience a long network outage. This usually indicates that a complete disconnection is imminent.

Troubleshooting tips:

  1. Enable in-game packet loss in / out graphics. Wireless connections and most high quality wired connections should have near zero packet loss at all times.
  2. Try restarting the router or switching to a wired connection if possible.
  3. Try to enable the network buffering setting to reduce requests from Valorant on your network.
  4. Examine the router diagnostics and examine packet loss logging if available. (ISP assistance can help you)
  5. Contact your ISP with this data



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